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Banana Paradise Marketing Co. Ltd Privacy Notice,
we at Banana Paradise* care about your privacy.
We know that you are concerned how information about you is collected, used and
shared, and we appreciate your trust that
we will do so carefully and sensibly. This notice describes our privacy policy.
By visiting
www.2thaiparadise.com,
www.2thaiparadise.eu or
www.2thaitraveller.com you are accepting the practices described in this
notice.
1. What Information About You Do We Gather?
Information you provide helps us to know and serve you better which is part of
our mission to “completely delight and satisfy our guests”. The types of
information we gather are:
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Information You Give Us: We receive and store information you enter on our
website or give us in any other way, including, for example, when you stay
at destinations operated by us as a guest. The provision of any information
by you is voluntary except where otherwise stated. However, where you choose
not to provide certain information, you may not be able to take advantage of
some of our features. We use the information that you provide for such
purposes as reserving a destination or any other products we may offer,
responding to your requests, customizing our services to your preferences
and communicating with you by email, mail, fax, phone or other means. We
also use such information for statistical purposes though these statistics
will not identify you personally.
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Personal Data You Provided on Behalf of another Person: If you are entering
data on behalf of another person, you warrant to us that you are authorized
by that person to enter their personal data onto our system, and that that
information is accurate and correct. If any non-compliance by you with
respect to this provision results in any loss or damage being incurred by
us, you may be required to compensate us in respect of such loss.
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Automatic Information: We receive and may evaluate certain types of
information whenever you interact with us. For example, like many websites,
we obtain certain types of information when your Web browser accesses
www.2thaiparadise.com including your IP address, browser type and
operating system. This information helps us to understand our customers but
does not identify you personally and will not be stored with any other
information we have obtained from you.
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E-mail Communications: If you provide us with your email address, we may
email you promotional and marketing materials. We provide you with the
option not to receive such promotional and marketing materials in each email
sent to you. If you stay at destinations operated by us as a guest, we may
also use your email address to send you a Guest Satisfaction Survey after
your stay. If you do not wish to receive a survey, you may notify us by
contacting our Data Privacy Officer at admin@2thaiparadise.com. You will,
however, receive an auto-generated e-mail confirmation when making a
reservation on the Internet for stays at destinations operated by us, and
occasionally from our reservation sales or Banana Paradise Privilege Card
for inquiries related to a booking you have made for any of our services and
products.
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Information from Other Sources: For reasons such as improving
personalization of our services (for example, providing recommendations or
special offers that we think will interest you), we might receive
information about you from other sources and add it to your existing
information. We will not, however, share your existing information with any
third parties except where this is necessary to provide you with services or
offers on our behalf.
Banana Paradise does not knowingly collect personally identifiable information
from visitors to our websites from any person we actually know is a child under
the age of 16.
Banana Paradise may collect personally identifiable information from persons
under the age of 16 as part of the guest registration process, but always with
the consent of the child's parent or guardian.
2. What About Cookies?
Some websites store, and so does
www.2thaiparadise.com, information in a small text file, called a "cookie,"
on your hard disk.
Cookies contain information about you and your preferences. For example, if you
inquire about rates, prices and availability, the site might create a cookie
that contains the details you entered. Or it might only contain a record of
which pages within the site you visited, to help the site customize the view for
you the next time you visit.
Only the information that you provide, or the choices you make while visiting a
website, can be stored in a cookie. For example, the site cannot determine your
e-mail name unless you choose to type it. Allowing a website to create a cookie
does not give that or any other site access to the rest of your computer, and
only the site that created the cookie can read it.
Most browsers are initially set to accept cookies, but you can set your browser
to alert you every time a cookie is offered, letting you decide whether or not
to accept it. You can prevent the use of cookies by modifying your browser,
although you may not be able to use some of our services if you prevent the use
of cookies.
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3. Does Banana Paradise Share the Information It Receives?
Information about our guests is important for us in order to provide you maximum
comfort and a legendary experience whilst staying in one of the destinations
operated by us. We may therefore share information amongst ourselves, with any
destination operated by us and with third party service providers engaged by us
or engaged by or on behalf of any destinations operated by us who help manage
your data and communicate news and promotions to you but we will not sell, rent
or give away any information to third parties. Your data will be treated in
strict confidence and will only be retained for so long as it is necessary or
required by law. Such data will be destroyed once its requirement is extinct or
you request it.
We may provide your information to third parties for the purpose of processing
that information strictly on our behalf. In such circumstances, the third party
processors may not use the information for any purpose except such processing
and may not, for example, provide it to any other person or use it for marketing
unless upon our direction.
4. Does Banana Paradise Transfer Information Overseas?
We may transfer your information outside of the country in which it was
collected or provided by you either for the purpose of entering into or
fulfilling a contract with you, for processing by us or on behalf of the
destinations we operate, for marketing purposes or statistical purposes. Such
transfer may be to a country which is not part of the European Union and which
may not provide the same level of privacy protection as provided by countries
within the European Union. However, we do our utmost to procure that those
parties to whom we transfer information abide by the same strict privacy
policies as ourselves.
5. How Secure Is Information About Me?
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We work to protect the security of your information during transmission by
using Secure Sockets Layer (SSL), which encrypts information you input and
which is certified by the Secure Server Certification Authority.
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We reveal only the last four digits of your credit card numbers when
confirming a reservation. Of course, we transmit the entire credit card
number to the appropriate credit card company for verification.
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It is important for you to protect against unauthorized access to your
password and to your computer. Be sure to sign off when you have finished
using a shared computer.
6. What Information Can I Access?
2thaiparadise.com gives you access to your own profile which you may access via
login, being your e-mail address, and a self-defined password. You may, and we
kindly ask you to do so, update that information, if required. Information about
you that you may access is:
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Your Name, Address and Contact Details
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Your Destination Requests that you previously entered on the Internet
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Your Credit Card details that you previously used, of which only the last 4
digits of the number is shown at all times
7. What Can I Do If I Have any Questions or Concerns?
Our Data Privacy Officer will be happy to answer any concerns or queries you may
have relating to the use or storage of your personal data. You have the right to
access such data and to require a correction to any data which is incorrect. Our
Data Privacy Officer can be contacted at
admin@2thaiparadise.com or you may ask for phone or address details at
any destination operated by Banana Paradise.
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"Banana Paradise", "Banana Paradise Group of Companies", "we", "us" and
"ourselves" refers to all companies within the Banana Paradise Co. Ltd.
corporate group.
Banana Paradise Marketing Company Limited; Kad Suan Khew Shopping Mall 353-354
Third Floor, 21 Huay Kaew Road, T. Suthep, A. Muang, Chiang Mai 50200 Thailand
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